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PATRICIAF5
06-25-11, 05:52
A simple question: In the customers section "My mails" of WHMCS, does it take note of the cancellation requests? And for auto sending the cancellation confirmation email to the customer- is that mail too logged in the "My mails" section?

vps-RecS
06-25-11, 06:34
Hello,

Cancellation request done through billing system is disabled in our WHMCS, you need to mail the Cancellation request to [email protected]